Terms of Service

1. Acceptance of Terms

By accessing or using Happy Homes UAE's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Description of Service

Happy Homes UAE is a platform that connects people who need a place to stay (guests) with people who have space to rent (hosts). We facilitate bookings but do not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any listings or host services.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old to use our services. By using our platform, you represent and warrant that you have the legal capacity to enter into these terms.

3.2 Account Registration

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your account credentials secure
• Not share your account with others
• Notify us immediately of any unauthorized use

4. Guest Terms

4.1 Booking and Payment

When you book a listing, you agree to pay all charges for your booking including the listing fee, applicable fees, and any applicable taxes.

4.2 Guest Responsibilities

As a guest, you agree to:

• Treat the accommodation and host's property with care
• Follow the house rules set by the host
• Leave the accommodation in the condition you found it
• Be responsible for any damage you cause
• Comply with local laws and regulations

5. Host Terms

5.1 Host Responsibilities

As a host, you agree to:

• Provide accurate and up-to-date listing information
• Honor confirmed bookings
• Provide accommodations as described
• Comply with applicable laws and regulations
• Maintain proper licensing and permits

5.2 Listing Standards

All listings must meet our quality and safety standards. We reserve the right to remove or suspend listings that do not meet these standards.

6. Payments and Fees

6.1 Service Fees

We charge service fees for the use of our platform. These fees are disclosed before you complete your booking or listing.

6.2 Payment Processing

All payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

7. Cancellation and Refunds

Cancellation policies vary by listing and are set by individual hosts. The applicable cancellation policy is displayed on each listing page and during the booking process.

8. Prohibited Uses

You may not use our platform for:

• Any unlawful purpose or activity
• Harassing or discriminating against others
• Posting false or misleading information
• Circumventing our fee structure
• Interfering with our platform's operation
• Violating intellectual property rights

9. Content and Intellectual Property

9.1 User Content

You retain ownership of content you post, but grant us a license to use, display, and distribute your content on our platform.

9.2 Platform Content

Our platform and its content are protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and share your information.

11. Limitation of Liability

To the maximum extent permitted by law, Happy Homes UAE shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our platform.

12. Indemnification

You agree to indemnify and hold harmless Happy Homes UAE from any claims, damages, or expenses arising from your use of our platform or violation of these terms.

13. Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration in accordance with UAE law, rather than in court.

14. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes, and continued use of our platform constitutes acceptance of the modified terms.

15. Termination

We may terminate or suspend your account and access to our platform at any time, with or without notice, for any reason, including violation of these terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at: